Operating Model uplift started filtering into the job description of a Change Manager around 10 years ago. Prior to that it had more been the realm of strategy consultants or, at an operational level, Business Analysts. However, it has since been progressively recognised as a significant tool that can propel change outcomes forward. Our recent experience with Operating Model redesign has spanned education, government, FMCG and banking sectors; all done in parallel with the primary change program.
Evaluating and transforming your operating model can lead to increased efficiency and, coupled with other change activities, increased success.
The Need for Change
If you're in any kind of business involving people or technology, chances are the traditional ways of operating no longer suffice. Consumer markets are evolving, customer preferences are shifting, and technologies are advancing. Your organisation must understand how it points to the customer, and be agile and flexible to stay competitive. Evaluating your operating model allows you to respond proactively to external factors and internal challenges, positioning your business for long-term success.
Enhancing Efficiency and Effectiveness
Surprisingly, when constructing and validating an operating model, it might be the first time key leaders in your organisation have examined their process end to end. A documented, revamped and agreed operating model can streamline processes, eliminate redundancies, and optimise resource allocation. By identifying inefficiencies and implementing new strategies, you can enhance productivity and effectiveness across all levels of your organisation.
Whether you've come at it by way of a decision to simply renew your operating model; or whether you're driving another change that implies an operating model refresh, constructing an operating model complements a sound change management approach.
Fostering Innovation and Growth
Change often paves the way for innovation and growth. By rethinking your operating model, you create opportunities for experimentation, creativity, and new ways of working. Encouraging a culture of innovation within your organisation can lead to breakthrough ideas, enhanced product offerings, and sustainable growth in an ever-evolving market. Embracing change in your operating model is not just about efficiency; it's also about fostering a culture of continuous improvement and adaptation. Whether restructuring teams, adopting new technologies, or revising workflows, change in your operating model can drive significant improvements in performance.
Adapting to Market Trends
Market trends are shifting rapidly, presenting both challenges and opportunities for businesses. A flexible operating model allows you to adapt quickly to changing market dynamics, seize emerging opportunities, and mitigate potential risks. By staying attuned to market trends and incorporating feedback from customers and stakeholders, you can tailor your operating model to align with current and future demands, ensuring your business remains relevant and competitive.
Cultivating a Resilient Organisation
In times of uncertainty and disruption, a resilient organisation is better equipped to weather challenges and emerge stronger. Transforming your operating model to be more adaptive and resilient can help you navigate unforeseen circumstances, such as economic downturns, technological disruptions, or global crises. By building flexibility and agility into your operational framework, you ensure that your organisation can pivot quickly and sustainably in the face of adversity.
For more on this: Future-Proof Organisational Resilience: Building a Strong Foundation.
If you're unsure exactly how to obtain a flexible operating model, the first step is to understand the operating model you're currently running with.
Transforming Your Operating Model for Change Success
Change is not always easy, but it is essential for growth and success. By embracing change in your operating model, you open the door to greater opportunities like increased efficiency, innovation, adaptability, and resilience. As professionals striving for excellence, understanding, evaluating and evolving your operational strategies will help stay ahead of the curve.
Seeing that change isn't a threat but rather an opportunity for transformation and advancement is key to staying competitive. By reevaluating your strategies, streamlining processes, fostering innovation, and adapting to market trends, you can position your organisation for long-term growth and resilience. Change may be daunting, but the rewards of transformation are worth the effort.
For assistance to understand, evaluate or build your Operating Model, book an appointment with us.
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