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Writer's pictureKerrie Smit

Saturday catch-up: our most popular blogs to date

For today's blog, we give you a recap on our five top blogs to date.


In order of blog popularity

  1. Originally published on February 18, Guiding through Unwanted Change: A Challenge to Empathy and Reflection was your favourite. We must challenge the notion that all change is inherently positive. While it's true that adversity can lead to growth and new opportunities, not every change yields a silver lining. It's okay to acknowledge the pain and disappointment that comes with unwanted change, without feeling pressured to see it as a blessing in disguise.

  2. Published on January 27, The Power of Change Management in Enhancing Customer Experience has been a popular second choice. Getting to understand what customers love and providing an experience that meets customer needs - as well as delights them - has become a constantly evolving effort for many organisations. Through effective change management strategies, businesses can navigate the improvement cycle more smoothly, significantly enhancing their ability to deliver the overall customer experience.

  3. Next came So you're thinking of investing in coaching. Is it worth the cost? published on February 13. The numbers provided by sources such as McKinsey, Harvard Business Review and Bloomberg seem to be saying that not only is coaching overwhelmingly worth the investment from a financial ROI perspective; it also seems to be the secret weapon that will provide those prepared to invest in it a significant competitive advantage.

  4. Published on February 1 was The change training myth, fourth-most popular blog so far. Organisations say they want training but they haven't included it in the project budget. They push the change manager on the topic of training and the change manager works a miracle to deliver quality training (without an instructional designer, technical writer, AV production crew or facility coordinator). The training products have sub-optimal take up and the organisation retreats from reinforcing training engagements.

  5. Finally, number 5 was Everybody's Advocate Everybody's Voice: Stakeholder success is your success. Change managers who strive to become everybody's advocate and voice won't just engage in a noble pursuit; they will fill a strategic function. Organisations and communities that prioritise the well-being and success of every stakeholder are better positioned to navigate challenges, embrace opportunities, and create shared achievement. By championing unity and embracing the principles of advocacy, inclusivity, shared success, and a supportive culture, we pave the way for better delivery of harmonious outcomes.


A winners podium showing 5 athletes in the top positions

We'd like to take this opportunity to thank you for supporting our blog. We've been so excited at the take up and interest. Please enjoy your Saturday catch up of our most popular articles.


There are many more articles to grab your interest at https://www.agenciachange.com/blog

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