A skills workout in maintaining equilibrium and professional composure when dealing with difficult environments and demanding stakeholders. You will learn what truly drives stakeholder resistance and how seemingly negative behaviours and emotions provide us with invaluable problem-solving information. By the end of this course, you'll have learned what drives resilience in change environments and how to ensure you're able to perform professionally in even the most difficult circumstances. Kit yourself up to foresee resistance, clear the path for more realistic team achievement and - when things feel like they're getting emotional - harness the power of emotions to move change forward.