Kerrie SmitOct 116 min readAddressing Common Change Communication challengesWe explore some common communication challenges faced during change initiatives and provide strategies on how to address them effectively.
Kerrie SmitAug 133 min readPersuasion, Influence, Communication and Negotiation in Change ManagementPersuasion in change management isn’t about manipulation and negotiation is not about creating win-lose outcomes: quite the opposite in fact
Kerrie SmitJul 234 min readThe Heart of Change: A Guide for Change PractitionersBringing people along on the change journey really means understanding their needs and meeting the most serious one first.