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Kerrie Smit
Feb 13, 20245 min read
So you're thinking of investing in coaching. Is it worth the cost?
Before we talk about value, let's cut to the chase. Numbers, costs and references are current at the date of publication for general...
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Kerrie Smit
Feb 11, 20244 min read
Building a Career in Change Management: 5 Skills to cultivate
Change management is a dynamic field that plays a pivotal role in navigating organisational transformations. Whether you're a seasoned...
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Kerrie Smit
Feb 10, 20243 min read
Change Management at an Enterprise Level
How well organisations do at managing change is subject to a number of variables. At any given time, most organisations apply change...
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Kerrie Smit
Feb 8, 20244 min read
The criticality of Change Sponsorship: start here
A Change Manager without a sponsor is a nonsensical proposition. Getting sponsorship right is a conversation needed right from the...
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Kerrie Smit
Feb 7, 20243 min read
Rainmakers and change resistance: The Sustainability Honey Trap
Another senior change professional and I were grabbing lunch recently and shared some experiences in 'rainmaker' cultures - think for...
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Kerrie Smit
Feb 4, 20243 min read
Technology change: connecting people
Large scale change management inevitably involves technology implementations. The technical teams are very often resourced with expert...
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Kerrie Smit
Feb 2, 20245 min read
Big Change and what it means for all the other changes
Most of us accept that the world of work is constantly changing. But I was thinking about how the wider world is also constantly in flux,...
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Kerrie Smit
Feb 1, 20244 min read
The change training myth
When starting a new change management engagement, you can't even get to finish the tour of the lunch room before someone is telling you...
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Kerrie Smit
Jan 31, 20243 min read
What does a Change Manager do?
I'm not sure about the other Change Managers out there, but for me, "What do you do?" often results in an explanation that sounds a bit...
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Kerrie Smit
Jan 29, 20244 min read
You're at change saturation. Should you stop changing?
When organisations have pushed continuous change too far, they may observe certain signals from employees. Responses to change may be...
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Kerrie Smit
Jan 27, 20244 min read
The Power of Change Management in Enhancing Customer Experience
Getting to understand what customers love and providing an experience that meets customer needs - as well as delights them - has become a...
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Kerrie Smit
Jan 26, 20243 min read
Everybody's Advocate, Everybody's Voice: Stakeholder success is your success
Being a change champion isn't a new concept and championing unity goes hand in hand with stakeholder alignment. Becoming everybody's...
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Kerrie Smit
Jan 24, 20245 min read
How many change management resources do I need?
The size and make up of your change management team is an important consideration for getting the change work done smoothly.
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Kerrie Smit
Jan 23, 20243 min read
Craft successful change communications
Most people will tell you communications are an essential component of change management. In fact, many of us are familiar with the myth...
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Kerrie Smit
Jan 22, 20244 min read
What to do differently on your next project
These opportunities for improving project performance come as no surprise. They are the usual suspects in most wide-scale studies, and...
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Kerrie Smit
Jan 17, 20242 min read
Go as far as you can see, and when you get there, you will see further.
In a quaint village nestled between rolling hills and whispering streams, there lived a wise elder named Amara. Amara was known for her...
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Kerrie Smit
Jan 9, 20244 min read
Gut feel and lag indicators: When change isn't going well.
Ideally we'd love to be in a position where we have change management metrics in place and we're managing proactively to a plan that...
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Kerrie Smit
Jan 3, 20245 min read
Risk in Change: Mitigation through Intelligent Failure
Gaslighting is now a term in common use, it's even in the dictionary. But if you need a quick refresher - it's a form of abuse where...
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Kerrie Smit
Dec 22, 20233 min read
Challenging Traditions: Insights from a Market Embracing Innovation
I'm hearing mixed reviews of 2023. For the industries I've been working in this year, it's been a challenging one. As the world continues...
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Gem Williams
Jul 4, 20232 min read
Empowering Women in Tech Startups: Embracing Diversity and Inclusion
In recent years, the tech industry has made strides in acknowledging and addressing the gender gap that has long persisted within its...
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