In order to flex into an agile environment, change managers can provide support in four main ways.

How well organisations do at managing change is subject to a number of variables. At any given time, most organisations apply change...

Large scale change management inevitably involves technology implementations. The technical teams are very often resourced with expert...

I'm not sure about the other Change Managers out there, but for me, "What do you do?" often results in an explanation that sounds a bit...

Getting to understand what customers love and providing an experience that meets customer needs - as well as delights them - has become a...

The size and make up of your change management team is an important consideration for getting the change work done smoothly.

Most people will tell you communications are an essential component of change management. In fact, many of us are familiar with the myth...

These opportunities for improving project performance come as no surprise. They are the usual suspects in most wide-scale studies, and...

Ideally we'd love to be in a position where we have change management metrics in place and we're managing proactively to a plan that...

Small business is an excellent vehicle for flexibility. But where responsiveness is great for growth, it can also bring change pain.

Change is constant and the experience we've accumulated, tells us government transformations are both complex and accelerating.